Get Your Free AI Readiness Check

Help us understand your business, customers, operations and priorities so ABRKS can identify meaningful AI, automation and marketing opportunities.

Full Name

Job Title / Role

Company Name

Business Email

Phone Number

Country

Industry

Please specify your industry

Company Size

How long has your organisation been operating?

How many business locations / branches do you currently operate?

What does your organisation do?

What type of business model do you operate?

Retail Wholesale B2B (Business to Business) B2C (Business to Consumer) Online / E-commerce Physical / Brick-and-Mortar Service-based Product-based Subscription-based Import / Export Other All of the above

Please specify your business model

What is the geographic reach of your business?

Local — serves a specific local area Regional National Global / International All of the above

Current Website URL

Do you currently have social media profiles?

Yes No

Which social media profiles do you currently use?

LinkedIn Company Page Facebook Page Instagram YouTube Other All of the above

LinkedIn Company Page URL

Facebook Page URL

Instagram URL

YouTube URL

Please specify the other social platform

Other Social Profile URL

How do you currently attract new customers or clients?

Referrals / Word of mouth Website / SEO Social Media Paid Advertising Email Marketing Sales Team / Direct Outreach Online Marketplaces / Platforms Partners / Affiliates Other Not currently doing any structured marketing All of the above

Please specify your other customer acquisition method

What is your biggest challenge when it comes to attracting new customers or generating leads?

Not enough leads Website not generating enquiries Social media not generating results Advertising is expensive / ineffective Difficulty following up with leads Low conversion from enquiries to customers Customer retention Don't know Other All of the above

Please specify your other marketing challenge

How did you hear about ABRKS?

Google / Search Engine ABRKS Website Facebook Instagram LinkedIn YouTube Referral / Friend Business Partner / Professional Network Event / Conference Other All of the above

Please specify how you heard about ABRKS

How do customers or potential clients usually contact your business?

Website / Contact Form Phone Calls WhatsApp Email Facebook Instagram LinkedIn In-person / Walk-ins Online Booking / Appointment System Other All of the above

Please specify your other customer communication channel

How are customer enquiries currently managed?

Manually by staff WhatsApp messages Phone calls Email CRM Spreadsheet / Excel / Google Sheets Website enquiry system Booking / appointment software Other Not sure All of the above

How are appointments or bookings currently managed?

Please specify your other booking management method

How are your business documents and files currently managed?

Please specify your other document management method

Please specify your other enquiry management method

How do you currently manage employee attendance and leave?

Please specify the attendance software or system you use

How do you currently manage employee payroll and salary calculations?

Please specify the payroll software or system you use

How do you currently manage your inventory / stock?

Please specify the inventory / stock software or system you use

How do you currently manage your accounting and financial records?

Please specify the accounting software or system you use

Where does your team spend the most time on repetitive or manual work?

Sales & lead management Marketing Customer enquiries Customer follow-up Appointment / booking management Administration Data entry Document handling Finance / invoicing HR / staff management Reporting Inventory / operations Compliance Communication Other Not sure All of the above

Please specify your other manual-work area

Approximately how many customer enquiries or leads do you receive in a typical month?

What usually happens after a new enquiry comes in?

Staff responds manually Phone call WhatsApp conversation Email CRM follow-up Automated response Booking / appointment No structured follow-up Other Not sure

Please specify your other enquiry follow-up process

What are your biggest business challenges today?

Too much manual / repetitive work Getting new clients / customers Lead generation Marketing & brand awareness Lead follow-up Customer / client enquiries Appointments / bookings Sales conversion Data entry Document processing Reporting Staff / workforce processes Inventory / operational tracking Compliance / audit work Communication between teams Customer service Sales / quotation management Customer retention / repeat business Other All of the above

Please specify your other business challenge

Which one would you most like to improve first?

What is the biggest challenge currently holding your business back?

If you could automate or improve one process in your business today, what would it be?

Which technologies or tools does your organisation currently use?

CRM ERP Accounting Software HR / Workforce System Marketing Tools AI Tools Automation Platforms Other None All of the above

If you selected Other, please specify

Are you currently using AI in your organisation?

Yes No Not sure

Which AI tools or AI systems do you currently use?

Does your organisation have an AI policy?

Yes No In development Not sure Don't know

Do you have cybersecurity controls or a formal cybersecurity framework?

Yes No In development Not sure Don't know

Have your staff received any AI-related training?

Yes No Planned Not sure Not applicable

Do you currently maintain an audit trail for important business processes or systems?

Yes No Partially Not sure

Does your organisation have specific compliance or regulatory requirements?

Yes No Not sure Don't know

Please briefly describe the main compliance requirements

What would you most like AI and automation to help you achieve?

Reduce operating costs Increase productivity Reduce manual work Improve customer / client service Improve compliance & governance Improve cybersecurity / risk management Increase revenue / business growth Improve reporting & decision-making Scale the business Other All of the above

Please specify your other business goal

How would you describe your organisation's current AI readiness?

Just getting started Exploring AI opportunities Already using AI Using AI across multiple processes Advanced / highly automated Don't know / Not sure

How urgent is AI or automation for your organisation?

Low Medium High Immediate priority No current need Don't know / Not sure

What is the single biggest outcome you would like to improve?

What would you most like ABRKS to help you with?

Get more customers / leads Improve marketing Automate repetitive work Improve customer communication Improve sales follow-up Automate internal operations AI implementation Cybersecurity / governance Reporting / decision-making Not sure yet Other All of the above

Please specify what you would like ABRKS to help with

Do you have any documents that could help ABRKS understand your current processes?

Yes No

Upload Your Documents

Is there anything else you would like ABRKS to know before reviewing your assessment?

Assessment Consent